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How to fix AOL desktop gold icon missing from the desktop

Jul 08, 2019

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AOL Desktop Gold is the desktop software that allows AOL desktop users to access content, browsing, emailing, and other features under one roof. Those who have AOL Advantage Plan membership can get this software as a part of their membership. Before initiating AOL Gold download, make sure your system meets system requirements. After the downloading and installation process finishes, the icon for AOL Desktop Gold gets added to your desktop.


At any moment, if you don’t find this icon the desktop, then you can restore it by following the below steps:

  1. Click the expand icon available close to the system clock in the taskbar
  2. You will find the AOL Desktop Gold icon there
  3. Right-click on it and click Create Desktop Shortcut
  4. You will see the icon on the desktop

If you don’t find the icon there, then there is a possibility that any of the files is corrupted. Therefore, uninstall the software by following the instructions given below:

  1. Go to the Control Panel from the Windows Start menu
  2. Open All Programs or Programs
  3. Now, find AOL Desktop Gold
  4. Right-click on it and choose Uninstall
  5. Wait until the process completes

(After uninstalling the software, remove all the temporary, junk, and residual files from your system. If you don’t do the same, it might affect the reinstallation process.)

After the un-installation process finishes, perform the reinstallation to get the AOL Gold Desktop back. Here is the stepwise procedure for the same:

  1. Log in to your AOL Desktop Gold account and open My Benefits
  2. Choose AOL Desktop Gold from the list of products
  3. Hit the Download now button
  4. Follow the onscreen prompts to proceed to the installation
  5. Open the Downloads folder on your system
  6. Double-click the Install_AOL_Desktop_Gold icon
  7. Click Run and then Install Now
  8. Wait until this process completes

During the entire process of recovering the AOL Desktop Gold icon or when uninstalling or reinstalling the software, if you find any technical difficulty, then call AOL support professionals. The team works 24*7, which means you can contact a support technician as soon as the problem occurs. You will be provided with the best solution in a jiffy.

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